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How to Handle a Plumbing Emergency Until Your Plumber Arrives

May 5th 2021



There isn’t much that instills a sense of panic in a homeowner more than coming upon an unexpected flood of water (or worse) inside their cherished home. Valleyshore Plumbing & Heating, located in Langley, BC, and serving all of the Lower Mainland, is here to help in any plumbing emergency, but until we arrive, here are six tips to minimize potential damage.


Be Prepared

The thing about emergencies is they are unexpected. In the midst of your panic is not the best time to be Googling plumbers near me or searching for your home’s main water valve to stop the flow. Write the name and number of your plumber somewhere you’ll know where to find it in a hurry – maybe in your utility room. You should also include them in your phone’s contacts, so you can be on the phone with them while you are managing the issue.


Call Your Plumber

The quicker you make the call, the sooner we can help diagnose the problem and make plans to assist ASAP. If you’re experienced in managing these types of issues you may already know what steps to take. However, if this is your first plumbing emergency, we’ll be able to help keep you calm and direct your next steps.


Turn OFF the Water

Look around to determine where the source of the water is and then turn off the closest water source. If it’s a toilet that is causing the problem, reach behind or at the base of the toilet and shut off the valve. Remember the adage lefty loosey, righty tighty? It rarely steers you wrong. Clockwise is generally the direction you want to turn in order to close the valve. If the flooding is more substantial you’ll want to shut off your home’s main water valve.


Check Your Water Heater

If you’re uncertain of the source of your plumbing emergency, it’s a good idea to err on the side of caution and shut off your water heater to prevent damage to the appliance. If it’s a gas water heater, turn it to “pilot.”


Deal with the Water

If possible, place pots under the source of the leak to collect water and grab old towels, blankets, rags, and anything else handy and absorbent to sop up any water that has pooled on your floor. If it’s a small leak and you have plumber’s tape (a good thing to keep in your toolkit for these types of circumstances),try to stem it with tape or by stuffing rags and/or towels around leaking pipes. Remember or take note of wherever these leaks are occurring so you can show your plumber as soon as they arrive.


Release the Water in Your Pipes

Just because you’ve shut off the main valve doesn’t mean your pipes are empty. There will still be water sitting in the pipes that needs to be addressed. Release it by opening outdoor spigots and turning on your hose to empty any water in the pipes.


Not all plumbing emergencies can be prevented, but with regular maintenance, many can. At Valleyshore Plumbing, we provide annual and/or seasonal maintenance and inspections as well as emergency services. Check out our Plumbing Services and keep our number handy, so we can be there when you need us. Contact Valleyshore Plumbing & Heating for help with all your plumbing and heating needs.



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